FAQ
Here you can find answers to most of your questions. If you are interested in something else, please use the form below the questions.
What We Offer
Why GDmatsEU - Our Story
First, the name was created.
GDmatsEU is a combination of two letters G = as in graphics, D = as in design and the word mats = as in mats, rugs or carpets. The EU suffix is a sign that we operate in the EU territory not only through sales but also all our offered products are manufactured in the EU.
First came the inspirations:
Like everyone who works with graphic design, our intention was also to transfer our designs or our work with graphics to an interesting product that appeals to everyone.
The decision we made in November 2014 proved to be the right one. Creating designs for mats and carpets inspires us.
Then came the product:
Selecting just one product for you would not be right, therefore in our offer you will find the largest possible selection of quality materials for mats and carpets with custom printing.
With us, you have the opportunity to compare various qualities and prices as well as options for delivery time selection.
For each product, we provide consulting, real photographs, and if needed, we will send you samples.
We offer from the least quality advertising materials or materials for mats and carpets for home use, to high-quality materials for long-term use in highly frequented commercial spaces.
Thanks to our many years of experience in the field of selling printed mats and carpets, you can be sure of the 100% quality of our services and products.
How it began:
Our first order came on January 15, 2015, it was a family mat with a tree of life, which was a huge success. Thanks to this order, we were assured that our decision was correct.
During that time, almost 10 years, we have gained very rich experience in the field of preparing flawless graphic materials for high-quality production of mats or carpets with custom printing.
Our consulting will always help you find the right product that will be most suitable for your purposes.
What we have achieved:
Thanks to continuously growing orders from well-known designers, leading advertising agencies, creators of film and theater scenery, trade fair exhibitors, and interior designers, we now represent all leading companies for photorealistic printing of carpets, advertising and cleaning mats.
A little note in conclusion:
With us, there are no limits 😊
With us, you can expect the widest selection of mats and carpets that will meet your extensive needs, quality requirements, and fulfill all your expectations.
With our offer, we will enrich your creative solutions for cleaner, safer, and more beautiful spaces,
which provide you and your customers with an excellent experience at every step...
Your GDmatsEU team.
What We Offer
We specialize in designing, manufacturing, and selling printed carpets and mats
In our offer, you will also find:
- Mats with custom prints
- Carpet printing with custom design
- Large-format carpets and runners with custom printing
- Red carpets with custom design
- Expo carpets with custom design as well as single-colored
- Custom-made floor mats
- Industrial mats
- Anti-fatigue mats
- Anti-slip mats
- Floor mats and small carpets for your business or home
We are happy to advise you, we respond to your questions within 24 hours.
best price offers in QUALITY & PRICE ratio
we provide consulting and together we select the best suitable product
we create graphic designs of mats and carpets completely FREE
we guarantee quality!
- we can ensure production from 3 working days!
- we offer quantity discounts for all clients
What Certificates Do Our Products Have
All types of materials for our products are manufactured in the EU and have European quality certificates.
You can find certificates in the descriptions of individual product types.
Some of our products have our logo placed on the rubber edge.
About Custom Mats with Personal Printing
How to Order a Mat with Custom Design
You can order a mat with your own design through our e-shop, or simply write to us.
Is Production of Various Shapes Possible
Yes, we manufacture mats with logos or custom designs in circular, oval, and various custom shapes.
What Colors Can I Choose?
Mats are manufactured according to standard color palettes, as well as in photographic quality.
The base color of mats is white and it is printed across the entire length, width, and height of the pile.
You can find the selection of standard colors for individual products.
When creating graphics, it is necessary to maintain sufficient color contrast between individual shades so that patterns, texts, or logos don't get lost in the mat pile.
What Size Can I Order?
Mats are manufactured in standard sizes as well as in custom sizes.
MOST COMMONLY USED STANDARD SIZES
60cm; 75 cm ; 85cm; 115 cm ; 150cm; 200 cm; - these can be combined with each other, or you can choose any length with them
- minimum mat width: 40 cm
- maximum standard mat width: 200 cm
- maximum length of standard mats: 7 m
- non-standard maximum dimensions of mats with rubber edge: 240x550 cm or 200x1000 cm
- the total dimension includes the rubber edge, the standard dimension without the rubber edge is 3-4 cm smaller
- we recommend keeping the rubber edges, as they form a safe stepping zone, the material adheres better to the floor and has a longer lifespan.
Placement Freely on the Floor:
- If you have enough space, we recommend choosing one of the standard sizes
- After unpacking, simply unroll the mat; the rubber backing ensures it adheres nicely to the floor.
- The mats have an anti-slip base, so fixation is not necessary.
- The total dimension includes the rubber edge; the standard dimension without the rubber edge is 3-4 cm smaller.
- We recommend keeping the rubber edges, as they form a safe stepping zone, the material adheres better to the floor and has a longer lifespan.
- We would like to point out that mats have a dimension tolerance of ± 2-3% from production, which is why production to 1 cm precision is not possible.
Placement in Floor Cutouts or Wall to Wall
- we would like to point out that mats have a dimension tolerance of ±2-3% from production, which is why production to 1 cm precision is not possible
- if the mat is planned for placement in a floor cutout, or wall-to-wall, also if it will be anchored with floor moldings, it is necessary to choose a dimension about ±5% larger, so that the mat can be precisely adjusted on site as needed
- custom-sized mats
What Certificates Do Our Products Have
All types of materials for our products are manufactured in the EU and have European quality certificates.
You can find certificates in the descriptions of individual product types.
Some of our products have our logo placed on the rubber edge.
How Do I Create a Mat Design?
Graphic design is FREE with us; if interested, send us your logo preferably in vector .pdf format, an image, or a concept, and we will gladly create a graphic design for you.
- the prepared graphic design will be sent to you for review and approval
- mats are only put into production after your final approval
In case of any uncertainties in the order, we will contact you.
If you wish for a different size, do not hesitate to contact us.
If you will be preparing the design yourself:
when creating the design, it is necessary to follow the required parameters so that text and graphics don't get lost in the mat pile.
CHECK OUT OUR GUIDE:
How are mats manufactured?
Mats are manufactured from scratch, from weaving the basic pile to applying the rubber backing.
- the basic color of the mat pile is white
- the pile is then fully printed across its entire length according to the graphically developed design
- in the final phase of production, color fixation takes place, which guarantees 100% color fastness
- for mats finished with a rubber border, an additional layer of backing rubber is applied at high temperatures in the final phase of production, forming a 1-2.5 cm rubber edge
Where are mats used?
Entrance cleaning mats are most commonly used in:
Examples of use:
- In commercial spaces:
- Office buildings and business centers, where they capture dirt from visitors' footwear
- Shopping centers and department stores, especially at main entrances and side entrances
- Hotels and restaurants, where they maintain a representative appearance of entrance areas
- In public institutions:
- Schools and educational facilities, where there is high frequency of movement
- Healthcare facilities and hospitals, where increased cleanliness is required
- Government offices and administrative buildings with frequent public movement
Promotional mats with custom logo or design are mainly used in:
- Corporate spaces:
- Company receptions, where they serve as the first point of contact with visitors
- Showrooms and stores, where they strengthen corporate identity
- Conference rooms and representative spaces
- In services and retail:
- Entrances to hotels and restaurants, where they complete the atmosphere and brand
- Boutiques and specialized stores to emphasize the luxury character
- Fitness centers and sports facilities to strengthen brand identity
Main benefits of use:
- Practical protection of floors against dirt
- Increased safety against slipping
- Strengthening corporate identity and marketing message
- Professional first impression when entering premises
About custom carpets with your own print
Why choose a carpet with your own print?
We bring your dreams to life with printing...of course on carpet
Why choose a carpet with your own print?
We'll make your carpet according to the needs of your space, load requirements, maintenance, and identity.
For architects:
- Create a unique design according to your taste
- Customize the carpet to your interior
- Choose from various material qualities
For companies:
- Effective marketing tool with company logo
- Immediately attract customers' attention
- Strengthen corporate identity in the space
- Individually designed space
We guarantee:
- Custom manufacturing according to specific requirements
- High-quality printing of even complex motifs
- Professional processing for maximum durability
Can I have a sample made?
Pre-production sample - everything you need to know:
We offer the option of producing a 150 x 50 cm sample before the final order of a large number of carpets or a large-area carpet goes into production, to allow for checking how the colors and graphics will look on the carpet.
Any graphics in various colors can be placed on the sample.
The price of an individual sample is €120 excluding VAT, including shipping within the EU.
For sample production, you need to allow approximately 10-12 working days - we always strive to produce samples in the shortest possible time.
We offer the option of sending neutral material samples, in this case we will need a delivery address and telephone number for courier purposes. The price for neutral samples is equal to the postal costs.
Price:
- Individual sample: €120 excluding VAT (including EU shipping) - order here:
- Neutral material samples: you only pay for shipping - order here:
Benefits:
- Color and graphics check before final production
- Possibility to test various graphic designs
- Suitable before placing a larger order
Delivery:
- Production takes 10-12 working days
- We guarantee the fastest possible processing
For sending free neutral samples we need:
- To know what samples you are interested in
- Delivery address
- Telephone number for the courier
Custom carpet - what are my manufacturing options?
Unlimited manufacturing possibilities:
Dimensions and shapes:
- Any dimensions according to your space
- Various custom shapes
- Option for luxury finishing (binding, tape)
Quality and execution:
- Wide selection of materials from basic to luxury
- Photographic quality printing
- Adaptation to load and duration of use
Simple process:
- No templates needed
- Just a PDF file is sufficient
- Quick production start
We manufacture each carpet exactly according to your specifications with emphasis on quality and quick delivery.
Can I order just 1 piece?
Yes, production is possible from just 1 carpet.
Quantity discounts:
- The larger the order, the lower the price per m²
- Discounts also apply to one-time larger orders
- Order options:
- Individual pieces
- Quantity production
- Large-area carpets
For a price quote write to us:
- Required quantity
- Dimensions
- Specifications
or check our products here:
What are the dimensions of a custom carpet?
Available widths: 2m and 4m
Practical examples:
- Small carpet (150x100 cm): we'll produce from 2m width
- Medium carpet (300x200 cm): we'll use the full 2m width x 3m length
- Larger carpet (255x325 cm): we'll produce from 4m width
Large-area carpets:
- Ideal for covering an entire room from wall to wall
- Recommended addition: +5-10% for precise cutting
- 2m width for easy handling
We offer:
- Calculation of the exact amount of material
- Professional installation
- Advice on choosing dimensions
What colors can I choose for a custom carpet?
Unlimited color options:
- Photorealistic print quality:
- Stone floor imitation
- Wooden appearance
- Portraits
- Company logos
- Custom designs
Thanks to modern printing technology, we can create:
- Precise color shades
- Complex graphic motifs
- Detailed patterns
- Smooth color transitions
Where are heavy-duty carpets with custom print used?
Suitable spaces:
- Commercial
- Hotel lobbies and hallways
- Restaurants and clubs
- Retail spaces
- Offices and meeting rooms
- Staircases
- Specialized
- Theater and film productions
- Yachts
- Representative spaces
Main advantages:
- Practical
- Easy maintenance
- High resistance to wear
- Aesthetic
- Luxurious appearance
- Space customization
- Unique design
An ideal solution where standard carpets do not provide the required combination of durability and design.
What are the options for producing carpets with custom print?
Types of spaces:
- Hotels and restaurants
- Offices and buildings
- Theaters and film productions
Production options:
- Custom dimensions and shapes
- Various material qualities
- Professional finishing (binding, tape)
Production process:
- Delivery in PDF, AI or TIFF format
- Implementation from 6 working days
- No samples needed
- Easy installation with provided installation plan
Benefits:
- Unlimited design options
- Custom motifs, logos, and images
- High-quality printing
- Precise marking of parts for large-area carpets
About the TECHNOLOGY for custom carpet production
Chromojet:
- Width: 200 cm and 400 cm
- Resolution: 76 DPI
- Materials: polyamide and wool
- Specialty: printing on high and low pile
Colaris - new technology:
- Width: 200 cm and 400 cm
- Color system: CMYK
Suitable for:
- Polyamide carpets
- Natural wool carpets
- Precise color reproduction
Both technologies guarantee high-quality printing with detailed processing of motifs.
SUSTAINABILITY and ecology
Water management
- We are environmentally conscious, and therefore continuously update our processes to meet required standards.
- 90% of the water used comes from our own "natural spring".
- This way we minimize consumption from shared water pipes.
Printing Inks
- The dyes used are certified with "AZO" and "REACH", water-based and without heavy metals.
- Therefore, we do not pollute the sewage system and the water can be recycled and filtered back to normal drinking water.
- Thanks to innovative color management of printer settings, there is 70% less water waste than traditional printing techniques.
Energy management
Production facilities are certified according to ISO 50001. This means that energy flows are controlled and we optimize energy consumption through continuous process updates.
Products
We only work with suppliers who meet the required environmental standards
Entrance Cleaning Mats
Where can I use a cleaning mat?
Entrance cleaning mats are specially designed floor coverings intended to capture dirt, dust, and moisture at the entrance to premises. They function as the first line of defense against contamination that would otherwise enter on shoes.
Main features of entrance cleaning mats:
- Dirt capture: Effectively capture dirt, dust, and moisture from footwear
- Universal use: Suitable for interior and exterior
- Wide application: Usable in commercial spaces and households
- Maintenance: Easy to wash (mats up to 120x85 cm can be washed in a regular home washing machine)
- Durability: After washing, they retain their original properties and vibrant color
- Safety: Provide anti-slip protection, reducing the risk of accidents on wet floors
- Design: Available in various sizes, styles, and colors
- Color options: Available either in single color or with color combinations
- Color variations can be found with each product in the form of an image.
Entrance cleaning mats represent a practical and cost-effective solution for maintaining cleanliness and safety in any premises.
Can I order just 1 piece?
- Yes, you can order a cleaning mat from 1 piece.
We offer many options for selecting quality cleaning mats, the vast majority can be ordered from 1 piece, some can be ordered in packages of multiple pieces.
If you are interested in more pieces, or bulk purchases of mats, write to us and we will send you a customized price quote tailored to your needs.
We offer quantity discounts regardless of whether you purchase once or more frequently.
Do you have cleaning mats in stock?
We often receive questions about why we don't have all cleaning mats in stock?
The anti-slip rubber backing is a 100% natural material whose quality decreases with long-term storage.
Our professional cleaning mats are manufactured continuously, they are not produced in advance and are not stored in warehouses, thereby ensuring you receive 100% first-class new quality with a guarantee of direct production of ordered products.
Traceability and quality management system
As part of our quality management system, each entrance mat is equipped with a unique barcode on the back. This identification element serves as a "birth certificate" for the mat and enables complete traceability of the product in our system.
What the barcode allows us to track:
- Exact production date (day, month, and year)
- Production materials used and their origin
- Production machines used during production
- Production shifts and any adjustments in the production process
This system ensures that we have complete oversight of the history of each manufactured mat. If necessary, we can immediately trace all essential information about a specific product, which contributes to ensuring consistent quality of our products.
The barcode can be scanned exclusively in our system, providing an additional layer of security and protection of product information.
Available dimensions of entrance mats
We offer our entrance mats in various dimensional variants for maximum flexibility of use:
Dimensional options:
- Standard dimensions: Immediately available in common sizes
- Custom dimensions: Possibility of customization according to your needs
Important information about dimensions:
Dimension tolerance: A tolerance of ±2% applies during production
- For technological reasons, production to the exact centimeter is not possible
Total dimension vs. inner dimension:
- The stated total dimension includes the rubber edge
- The inner dimension (without the rubber edge) is 3-4 cm smaller
Recommendation:
We recommend keeping the rubber edges, which:
- Create a safe stepping zone
- Improve the mat's adhesion to the floor
- Extend the overall product ifesp
What are anti-fatigue mats?
Anti-fatigue mats provide comfort and support for people who stand for long periods in one place. Anti-fatigue mats represent an effective solution for increasing comfort and reducing health risks associated with prolonged standing in the workplace. We offer a wide selection of anti-fatigue mats for various work environments and requirements: If you are interested in more pieces, or bulk purchases of mats, write to us and we will send you a customized price quote tailored to your needs. Anti-fatigue mats are a versatile solution for many work environments where prolonged standing or kneeling is required.Main features of anti-fatigue mats:
Types of anti-fatigue mats in our offer
Our anti-fatigue mats:
Can I order 1 piece?
Where can I use an anti-fatigue mat?
Possible uses of anti-fatigue mats:
Additional uses:
Anti-fatigue mat is very soft and doesn't have to be used only for standing. It can be used, for example, under the knees for activities that require long periods of kneeling.
What are industrial mats
Safety industrial mats for the workplace ensure a safe environment by preventing slips, falls, and fulfilling other practical functions. Safety mats represent an effective solution for increasing workplace safety and reducing the risk of work injuries. We offer a wide range of anti-slip mats for various environments and specific purposes:Workplace safety
Main features of safety mats:
Anti-slip mats in our offer
Cable management mats
Anti-slip tiles
Anti-slip pool mat
Hog Heaven Linkable - Mat tiles
Order
Should I place an order through the e-shop, when do I need to send an email?
If you have selected a product or multiple products that you like, order through the e-shop in the standard way.
Ordering through the e-shop is faster and offers advantages such as card payment, which significantly speeds up the order processing and manufacturing.
If you cannot decide, do not hesitate to contact us, we will be happy to advise you on the right choice and answer all your questions.
After that, you can use the e-shop to place your order, or we can help you submit your order.
phone contact: +421 903 69 22 88
e-mail: gdmats@gdmats.eu
Processing of personalized product orders
Processing your order
We process every order during business days from 8.00 AM to 5.00 PM.
Orders received during weekends and holidays will be processed on the following business days.
Processing your order means
Adding your details to personalized carpets, mats - creating a preview, or making graphic adjustments to your satisfaction
- Sending the graphic preview for your review and comment
- After approving the graphics, we place the order into production
- After approving the graphic design, free cancellation of the order is no longer possible
- We ship the manufactured carpet or mat via courier to the delivery address you provided
What delivery options do I have?
We deliver shipments to all EU countries
Shipping conditions
- We send orders via courier or with a transport company
- Shipment is to the delivery address you provided
- Personal collection is not possible
The cost for delivery by courier service is generally:
- Small package from 7 - 9 €
- Large and international package 24 €
- More than 15 kg according to the valid price list of the transport company, you can find the cost of transport in the shopping cart, or you can inquire about the shipping cost in advance
Some products such as large-area carpets or bulk orders have higher shipping costs, which are specified separately for each product.
Shipping costs for oversized shipments - length over 180 cm or pallet shipping - we always get quotes from shipping companies and choose the most advantageous one.
What are the cancellation fees
CANCELLATION fee - for a personalized product for which a graphic design has been created and sent, which has also been put into production after your approval, and subsequently an invoice for the order has been issued and sent to your email address - is 50% of the purchase price.
- Cancellation of an order for a personalized product and a product that is manufactured to order can be cancelled max. within 24 hours from the approval and approval of the graphic design and the inclusion of the order in production, either in writing or by telephone.
- More information can be found in our Terms and Conditions.
Do you have any questions? We'll answer them. Please fill out your contact details carefully.